Some people have requested information on filing RTIs which relate to BBMP, BWSSB etc.
General information on learning RTI is already here.
I have some experience with BBMP so I know that it works, but be prepared to file first appeal, because they do not respond to first RTI usually. That is some kind of aristocratic style being followed before they stoop to level of ‘common’ citizens. Or maybe a kick and a wake up call is the right analogy.
PIO of BBMP are here (Kannada only): http://www.bbmp.gov.in/images/rti/piolist.pdf
You need to send RTI to PIO of your zone. I have already tried with Mahadevpura zone for my area and it worked. The RTI replies may be in Kannada so be ready to get it translated when it arrives.
Sometimes some friendly BBMP officer may contact you on phone. Some junior officers may even come to your home to give oral reply or maybe just out of curiousity to see what kind of animal files RTI on BBMP! Such calls can be entertained to the extent where they genuinely want to understand your RTI information asked. Do not settle down for a message delivered on phone as substitute for RTI reply. Only a written reply has value. If they do not have information, then ask them to give that in writing. If they do not reply within 30 days, file first appeal. Business as usual approach works.
To find PIO of BWSSB, you can try calling the officers of your area in list here:
http://www.bwssb.org/contact_1.html
RTI is best learnt by doing it. It’s your right as a citizen, so do it now.
BBMP also has a online complaint registration website called Spandana. It is quite good and complaint registration is confirmed by SMS immediately. You can file complaint here first and if not solved, file RTI on BBMP giving complaint number and ask for current status of complaint and by when it will be resolved. If not resolved within reasonable time, send a copy of complaint, RTI application, and RTI reply (or not) to newspapers to ensure a much louder wake up call is delivered.
I have applied an RTI to BBMP, Mahadevpura regarding 1) Plan & timeline to start the construction of TAR road to improve the poor condition of the road connecting Marathahalli-Varthur Road to VIBGYOR high school, Tubarahalli. 2) plan 7 timeline to provide drainage & street lights on the above road. 3) technical specification of road design, materials to be used. 4) Sanctioned plan of the road.
I didnot get the sought information by the PIO(Asst Executive Engineer) as well as First Appellate authority (Chief Engineer). then I appealed to joint commissioner. Then also not got the info. After this I conmplained to KIC on 01/10/2013.
My first RTI application was dated:20/12/2013. First KIC hearing was held on 19/02/2014. But respondent was not present & KIC passed the order to PIO to appear before on 14/05/2014. Even till the second hearing date, I didn’t get any info. During the second hearing I was absent & KIC ordered to PIO to provide info within 45 days. I got the information vide BBMP letter head dtd:17/06/2014 which states as follows.
1.When I filed RTI, the subject road was under consideration, but work was not approved. Same was approved by commissioner on 19-11-2013. Both technical 7 administrative approval copy was attached. they also states that road work is under progress. RCC drainage, road formation & other works were completed. At some portion of the road, private owners are obstructing the road work & BBMP will look into these issues & will complete the Tarring of the road as early as possible. For street lights, they said that it belongs to electricity department. For Technical spec of the road, they said it is as per MORTH which I did not understand & asked proper reply in the next hearing. Even for sanctioned plan, BBMP says that existing road is being developed by widening.
In the next hearing they gave some specification of our road which is just a road estimate for the work. I got the sought information after 18months that too not a convincing reply.
But still the road is not completed & only half the road is Tarred in patches. No street lights & drainage for half the length of the road. So, drainage done in patches is not at all useful as water is not flowing continuously & is stagnant & is overflowing when rains.
I request you to guide me in writing one more RTI to get the work done by BBMP as they say that the subject road was approved for Rs 150lakhs under JNNURM with Job code No:085-13-000064.
Finally what I want is the road which is now in pathetic condition inspite of being located in IT hub, beside two international schools & 10-12 apartments. This road is the only road for all the 5000-6000 residents & school goers to reach to the main road. The subject road doesn’t have any road name, No.(like cross, main). As many as 3000 to 3500 vehicles plying on this road whenever school starts.
Please reply immediately.
BBMP couldn’t reply to RTI until multiple orders by KIC. It shows how lenient even the KIC are… by now they should have fined the PIO from his salary!
If project is under JNNURM, you can file separate RTI on them too, asking for budget/report/status/utilization of funds on this project. Also, I checked their website for RTI link which seems to be dead:
http://jnnurm.nic.in/
RTI link dead: http://www.urbanindia.nic.in/publicinfo/rti.htm
You can email or call them and ask for RTI /PIO of JNNURM.
Address: NO. 1949, 16TH B CROSS, AECS LAYOUT ‘A’ BLOCK, KUDLU SINGASANDRA, BANGALORE – 68.
Landmark: Near PEPSI Go-down, Opp. to plant nursery.
Contact: Ganapathi-9663772122
Shreyas-9900123483
Respected Sir/Madam,
We are facing severe drainage problem overflowing due to blockage since many days due to this blockage of man-hole inconvenience is caused to the residents. We have reported the issue to respected BWSSB-BBMP office as well, but none of them have addressed the issue till now even after repeated calling the members personally. Kindly treat this compliant on priority and do the required to sort out the problem as early as possible.
Regards,
Shreyas
NO. 1949, 16TH B CROSS,
AECS LAYOUT ‘A’ BLOCK,
KUDLU SINGASANDRA,
BANGALORE – 68.
You can file RTI on them asking status of filed complaint giving reference to that complaint with docket number/letter date etc; and mention in RTI that reply should be given with 48 hours citing Sec 7(1) of RTI Act citing life and liberty of multiple people involved. Otherwise normal response time would be 30 days for RTI.
https://deveshwar.in/bare-act-rti-index/
Usually they won’t ignore RTI but if they do then your recourse is to file first appeal. Even BBMP doesn’t ignore first appeal, because then they fear the person would complain and do second/final appeal to SIC (state information commission) which usually maybe 95% in govt don’t have guts to go that route.
Name: BWSSB
RRNumber E-333396
Sub-Division Name East3 Billnumber E-333396030
Address *11,VINAYAKA L/O,R.M NAGAR Meter Reading Date 01/03/2015
Due Date 16/03/2015
Present Reading 1565000
Previous Reading 1200000
Consumption Type Domestic onsumption (Lts) 365000
this month marc2015 bill amount 50,000rs
I think even if your problem seems obvious, as a matter of basic courtesy you should post an actual question!
If the bill amount is much higher than usual, you could open a grievance/complaint on their website, or failing such routine measures, file consumer court complaint.
I want to file an RTI at BBMP byatrayanapura sub division. I don’t know kannada. Can someone please translate and forward the relevant PIO address ?
Many thanks in advance..
Regards
All I can suggest is take help from a colleague or local friend to translate.
Another possibililty: If you could take a print of the Kannada PIO list to the nearest BBMP office, you could ask them to translate and give the PIO address for your division. I had once also tried calling their PR officer in the past for similar thing, but wasn’t very successful in getting the right person on the phone. As a dept, it is their duty to help out citizens, how much they do in practice is up to us too. Most departments are content to be lazy because people are not demanding accountability.
Sir i want to highlight the issue of commercial activities in jp nagar 7th phase BOB colony i am the resident of Jp nagar 7th phase BOB colony this is the residential area there are lot of commercial activities happening in this area. but some are really unacceptable for residential areas. There is one grill factory beside the mythtri sappire Apartment that makes the huge noise and disturbance to the near by residents it starts his work since 6 AM in the morning its difficult even for us to sleep and whole day we suffer like that due to this factory our life became worst than hell.My Kid can’t Sleep property.I don’t know how they get licence to open these kind of shops/factories in residential areas. Dear Sir Please look into this matter. we will be grateful to you whole life. Sir we we are going directly and complaining defiantly our life will be in trouble. I am seeking help from you sir . Please help…
Can you not file a RTI request online for BBMP? Also how do I find out which is the appropriate department? I believe a construction in my area is being done on encroached property. How do I find out the relevant details pertaining to the property? ANy pointers would be helpful. Thanks.
I’m a resident of “GKW LAYOUT” peenya 2nd stage bangalore58 there is no water supply in our layout from 5 months there is no boruwell water and cavery water we are taking water from the water tanker so i kindly request you to take immidate action on this water problem and pls solve it as fast as possible.